• California, TX 70240
  • Info@gmail.com
  • Office Hours: 8:00 AM – 7:45 PM

HyperCare Program

Why Choose Us

We Provide Outsourced IT Services
For your business

Shape

24/7 Customer support

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Helpline +123 456 7890

Smart solutions

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Client Client Client Client Client Client
We're with you. Beyond the Go-Live.

HyperCare by People Navee X

HyperCare is our way of staying close, so you’re never left to figure things out alone. From day one to post-launch, we’ll walk with your team.
eXplore Packages

We stay, because we CARE.

Support shouldn’t end at setup. We know implementing an HR system is just the beginning.
 
With HyperCare, you get guided, post-go-live support designed to help your team feel capable and confident—not just during launch, but every day after. Whether it’s onboarding, system updates, or continuous learning, we’re here to make sure HR system support feels out of reach.
What We Offer

What's Ongoing Support Looks Like with HyperCare

You’re not expected to figure everything out on your own. Here’s how we keep your team supported, confident, and moving forward.
See Them Firsthand
Onboarding Session

We co-pilot your implementation. From team training to structured rollout assistance, we ensure everyone feels ready—not rushed.

Guided Learning

Beyond technical how-tos, we provide contextual, role-based learning resources. Your team learns how to make People Navee work for them—seamlessly.

Fast-Track Support

No more bouncing between helpdesks. You get a dedicated support line with fast responses and real resolutions.

Health Checks

We proactively monitor how your team is using the system, providing nudges, tips, and improvements along the way.

Choose your pace. We'll match it.

Our HyperCare Packages

Whether you’re rolling out People Navee across multiple sites or refining it for a tight-knit team, we offer packages that fit.

GOLD

Annual Service and Software Maintenance

Twenty (20) Consumable Man-Days

SILVER

Annual Service and Software Maintenance

Ten (10) Consumable Man-Days

BRONZE

Annual Service and Software Maintenance

Forty (40) Consumable Man-Hours

Software Maintenance Coverage

Keeping your System Aligned With Changes

Your HR system should never fall behind. With HyperCare, we handle all the behind-the-scenes, making sure your software keeps up with policy, people, and progress.
Software Patches and Upgrades, Version Updates, Bugs and Fixes
Update for New SSS Table, Policies, and Procedures
Update for New PhilHealth Table, Policies, and Procedures
Update for New Pag-IBIG Table, Policies, and Procedures
Update for New WHTAX Table, Policies, and Procedures

Service Maintenance Coverage

Human Support For Your Evolving Needs

Whether you’re rolling out new initiatives or upskilling your team, our team becomes an extension of yours, helping you grow, troubleshoot, and improve every step of the way.
HR Analytics
PMS / Audit
Training / Workshop
Additional Support / Request
Government Forms and Reports
Customized Forms and Reports

IT Design

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Analytic Solutions

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Risk Management

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Business Planning

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Infrastructure Plan

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Firewall Advance

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Ask Us Anything

HyperCare goes beyond answering tickets. We work alongside your team to gain confidence, from People Navee rollout to daily use.
You choose. Our support can be short-term and focused or long-term and deeply involved. HyperCare is flexible based on your team’s needs.
Yes! We can provide refresher training sessions or guided learning modules to help new users get up to speed quickly.
Absolutely. Need a custom payroll form? Special report format? Just let us know—it’s included in your coverage.
We conduct usage reviews and health checks to spot patterns and suggest improvements that fit how your team actually works.
We’ve got your back. HyperCare includes assistance during high-stakes moments like audits and PMS cycles.
You’ll be assigned a dedicated HyperCare coordinator or support team—real people who know your business and don’t need to be re-briefed every time.

Still have questions? We're all ears.

Ask Away